| Introduction
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.
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| Course
Objectives
At the end of the course, students will be able to:
Plan and install Windows XP Professional.
Automate an installation of Windows XP Professional.
Configure and manage hardware on a computer running Windows XP Professional.
Manage disks.
Configure and manage file systems.
Troubleshoot the boot process and other system issues.
Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
Configure the desktop environment, and use profiles to control desktop customization.
Configure security, privacy, and connection settings for Internet Explorer.
Configure Windows XP Professional to operate on Microsoft networks.
Support remote users.
Configure Windows XP Professional for mobile computing.
Monitor resources and performance.
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| Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
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| Prerequisites
Before attending this course, students must have:
- A+ certification, or equivalent knowledge.
- Network+ certification, or equivalent knowledge.
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Course Outline
Module 1: Installing Microsoft Windows XP Professional
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Planning an Installation of Microsoft Windows XP Professional |
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Installing Windows XP Professional |
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Upgrading to Microsoft Windows XP |
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Transferring User Settings and Files by Using the USMT |
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Performing Post-Installation Tasks |
Module 2: Automating an Installation of Microsoft Windows XP Professional
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Introduction to Automating an Installation of Windows XP Professional |
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Creating Answer Files |
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Creating a Uniqueness Database File |
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Performing an Automated Installation of Windows XP Professional |
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Introduction to Creating and Deploying an Image |
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Preparing a Reference Computer |
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Creating, Testing, and Deploying an Image |
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Remote Installation Services |
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Managing Security Settings by Using Security Center |
Module 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional
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Installing and Configuring Hardware Devices |
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Working with Drivers |
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Troubleshooting Hardware Devices |
Module 4: Managing Disks
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Working with Disk Management |
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Working with Basic Disks |
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Working with Dynamic Disks |
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Preparing Disks When Upgrading to Windows XP Professional |
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Managing Disks |
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Defragmenting Volumes |
Module 5: Configuring and Managing File Systems
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Working with File Systems |
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Managing Data Compression |
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Securing Data by Using EFS |
Module 6: Troubleshooting the Boot Process and Other System Issues
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Examining the Windows XP Professional Boot Process |
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Controlling System Settings During the Boot Process |
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Changing Startup Behavior Using the Boot.ini File |
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Using Advanced Boot Options to Troubleshoot Startup Problems |
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Using the Recovery Console to Start the Computer |
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Restoring a Computer to a Previous State |
Module 7: Configuring TCP/IP Addressing and Name Resolution
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Configuring IP Addresses |
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Configuring Windows Firewall |
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Troubleshooting IP Addresses |
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Determining TCP/IP Name Resolution Methods |
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Configuring a DNS and WINS Client |
Module 8: Configuring the Desktop Environment
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Configuring User Desktop Settings |
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Customizing the Desktop Environment |
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Configuring System Settings |
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Understanding How User Profiles and Group Policy Affect Desktop Customization |
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Using Remote Assistance |
Module 9: Configuring Internet Explorer
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Configuring Security for Internet Explorer |
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Configuring Privacy for Internet Explorer |
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Configuring Connection Settings for Internet Explorer |
Module 10: Configuring Microsoft Windows XP Professional to Operate in Microsoft Networks
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Examining Workgroups and User Accounts |
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Creating and Authenticating Local User Accounts |
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Configuring Local Security |
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Configuring Logon Options in a Workgroup |
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Configuring Networking Options in a Workgroup |
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Operating in a Domain |
Module 11: Supporting Remote Users
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Establishing Remote Access Connections |
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Connecting to Virtual Private Networks |
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Configuring Authentication Protocols and Encryption |
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Using Remote Desktop |
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Storing User Names and Passwords to Facilitate Remote Connections |
Module 12: Configuring Microsoft Windows XP for Mobile Computing
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Configuring Power Management Options for Mobile Computing |
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Making Files, Folders, and Web Pages Available for Offline Use |
Module 13: Monitoring Resources and Performance
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Using Task Manager to Monitor System Performance |
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Using Performance and Maintenance Tools to Improve Performance |
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Monitoring Event Logs |
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Configuring Application Compatibility |
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